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All work orders are submitted through your Door Loop Portal, Email or by calling our office.

Definition of Maintenance EMERGENCY 
  • Water Emergency – Standing water is present.
    • (a dripping faucet does not constitute an emergency)
  • Heat Emergency – NO heat
  • Electric Emergency – NO electricity 
  • Security Emergency – Your residence is not secure.

Emergency Maintenance
If you call emergency maintenance after hours and it is not an emergency, you will be charged.
•$50 trip charge for maintenance to come to your residence.
•$80 an hour for fixing the issue with a 2 hour minimum.
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